Product Implementation

Defining the right project scope is the most important part of planning for a successful project. The right scope will ensure a laser focus on achieving project and organizational objectives and will provide a beacon through the project ensuring the team’s focus is not distracted by constant “noise”; avoiding over-engineering and feature blur.

Cougar’s Professional Services’ mission is to understand our Client’s visions, goals, and objectives and ensure the successful achievement of these through the delivery of Cougar™ solutions leveraging our proven methodology and unparalleled industry project experience.

Cougar’s methodology addresses the necessity for change management and process engineering, while leveraging technology designed to be configurable, user friendly and intuitive.

Cougar™ uses its implementation method Deliver© which follows a proven, repeatable 6-phase method based on the Conference Room Pilot approach to effectively manage the implementation project. This robust method is very flexible to adapt to our clients’ project practices.