Performance Management

Cougar provides performance management capabilities through Standard and On-Screen reports, and through an integrated Performance Dashboard. Standard reports are generated off of the Cougar Data Mart, On-Screen reports are generated off of the live Cougar transactional database. Performance Dashboards are driven off of both. This dual source reporting strategy allows for real-time and analytical reporting without compromising performance.

All reports allow for detailed analysis via drill down capabilities and variance reporting, facilitating expectation based management strategies to quickly and efficiently identify problem areas, identify root causes issues, and develop and execute resolution strategies.